Beware of Upspeak

This week I was the luncheon keynote at Mohegan Sun at an event to celebrate and honor Administrative Professionals Day and to provide additional training to these women who are now being asked to take on the  duties of professional meeting planners.

I was debuting a new program called: Pay Attention! I’m talking: vocal power and body language intelligence for professionals. It was a great deal of fun and the audience took away great pointers on how they could bolster their communication mastery in order to increase their competence, confidence and credibility on the job.

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In the above posted video of a recently broadcasted PBS television interview, TV host Steve Adubato and I discuss the importance of verbal and non-verbal communication.

Steve asked me to explain the dangers of Up Speak, the bad habit where a person makes a question out of a sentence that isn’t a question. This is a common affliction for teenagers, some women and younger professionals. Up Speak puts doubt in the listener’s mind and causes them to think that you don’t know what you are talking about. Up Speak is a credibility killer.

If you would like to learn more about this topic, you can download a special 23-page  workbook for free on me:  FREE WORKBOOK: Vocal Power and Body Language Intelligence for Professionals.  This information will help you better leverage your voice and body language. Check it out. Pass it on.

I am also available to come and speak to your company, group or team about this topic. My “Vocal Power and Body Language Intelligence for Professionals” program is available as a 45 minute keynote talk, a 2-hour seminar or a half-day hands-on workshop for professional development.

  • To book Kathy McAfee as a keynote speaker for your your next conference or meeting, please call Kathy at (860) 408-0033 or email her at Kathy@MarketingMotivator.net

WOW! venues for meetings and conferences

This blog post wouldn’t be complete if I didn’t share my impression and opinion of Mohegan Sun and its amazing staff. As I walked through the Mohegan Sun casino facility (located in Uncasville, Connecticut) I was reminded of what a fantastic venue it is. It is so much more than just a casino. The artwork, design, sculpture, waterfalls will blow you away. It hosts more top restaurants than many cities can maintain.

If service is important to you (and when is it not?), you cannot find better people – true service professionals – than at Mohegan Sun. Working with the Mohegan Sun staff including Mary, Nancy, Jim, Jessica and Gina, who specialize in banqueting, meeting planning, convention services and sales support left me with a very positive impression in my mind. It made me wonder why so many people book their meetings at regular conventions centers (where parking alone can break the bank for attending guests $19/day). Why would you send you people to an uninspired conference facility that YOU have to transform, when you could engage your guests with more fun on earth at Mohegan Sun.  By the way, parking is free and plentiful. Even valet parking is free!

If motivating our people is important and you want to make a lasting impression, book your next meeting at Mohegan Sun in Connecticut.

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Contact Kathy McAfee
To set up an Appointment or to have a free initial consultation call

(860) 408-0033

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